Video playback isn't working, my player shows a black screen
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try again. If
issues persist, please see the additional troubleshooting steps below.
The video player shows an error "Network Error" or "Decode Error"
This generally occurs when the live stream venue is having internet connectivity issues. Try
refreshing the page in a
few minutes to see if these issues have been resolved.
Check your internet speed to make sure your internet is fast enough for smooth playback. We
recommend a minimum
internet download speed of 1.5mbps for video-on-demand content and 4mbps for live event
content.
How fast is my internet?
You can test your internet speed by
using a service such
as www.speedtest.net. If your
download speed is slower,
your viewing experience may be degraded. Please note that viewing a live video stream
over a wireless connection can
be unreliable.
Disable ad-blockers or other browser extensions that may be interfering with the page.
"Hard refresh" the page. This is done by pressing the "Ctrl-F5" keys on Windows or
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Close all instances of your browser then relaunch the browser and try again.
Clear your browser cache. You can find instructions for clearing your cache here.
If problems persist, it may be a problem at the live stream venue. Please try again later.
Video playback is very slow
There could be a number of causes resulting in slow or interrupted video playback. In general, if
you’re
connecting over Wi-Fi and experiencing constant rebuffering or other issues during playback, try
moving
your router to another location and away from other devices that may cause electrical
interference.
We recommend the following:
Move your wireless router to a more central location of your home.
Move your wireless router to an elevated surface such as a desk or on top of a bookshelf.
Clear clutter from the vicinity of your wireless router.
This program features the two participants in our 41st annual Conductors’ Symposium, Cassie Luftspring and Andrew Bortz. The works on the program are philosophical or, perhaps even better, humanistic in that they address immense human questions. The answers to the questions raised are definitely more open-ended than not. Some of the works seem to turn inward and be satisfied with creating a unique, ephemeral world; whilst some seem to reach out stronger and demand us to address the questions they raise.
"BUY VIDEO" gives you unlimited access to this video for 30 days from the date of purchase.
Be sure to also watch the pre-concert talk with the three conductors, available for free, by clicking hereor returning to the main page.